Contact us

Your local Customer Service team is always ready to help.
Whether you have questions about our products, payments, delivery or returns, please don't hesitate to give us a call, or send an email.


How long it will take for my eGift cards to arrive?

Delivery by email can usually be organised within three working days of payment acceptance

Can I customise my Giftcards?

For customisation contact our team at

Are the Giftcards active whenthey arrive?

No, for security you will activate them when you get them, either online, by fax or by email

What are the products that you offer?

We offer eGift cards.

What are my payment options?

Payment by BACs, internet banking and cheques, these must be received prior to delivery. Contact us at to discuss further.

Where can I spend my Giftcard?

You can spend your gift cards online at or in any of the 750+ stores across Europe, including the 28 stores in the UK.

Why should I offer Giftcards to employees and customers?

There are many benefits to your business, read more on the gift cardwhy Decathlon and solutions pages.

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